DEKRA Audit Netherlands
HKZ certification offers more than just a guarantee of quality. It also has organizational benefits.
DEKRA Audit Netherlands
HKZ certification offers more than just a guarantee of quality. It also has organizational benefits.
HKZ Care and Welfare
One HKZ Standard for the entire health and welfare sector
HKZ Care and Welfare is the quality standard for organizations in the health and welfare sector, developed by HKZ (Harmonization of Quality Assessment in Healthcare). With this certification, you demonstrate that your services meet the highest quality standards and that you are committed to continuous improvement. Changes in laws and regulations may affect your care offering. With an HKZ certificate, you show that you are working on structural quality improvements and meet the required standards.
Who is HKZ Care and Welfare for?
HKZ
Care and Welfare is intended for organizations in the health and welfare sector that want to demonstrate and improve their quality. This certification is relevant for:
- All organizations in the health and welfare sector (from 10 FTE), such as nursing homes, hospitals, home care institutions, and mental health care providers.
- Welfare organizations, such as social work, youth care, day care services, and other social services.
- Organizations operating across multiple sectors, such as mental health and disability care offering both healthcare and welfare services.
Continuous learning and improvement
The HKZ Care and Welfare certification scheme helps your organization identify risks at both organizational and process levels. This allows you to focus on concrete areas for improvement instead of spending time on complex quality plans. This standard is based on
ISO 9001
and specifically tailored to the healthcare sector. As a result, HKZ Care and Welfare aligns perfectly with current themes such as:
✅ Client self-direction
✅ Collaboration with internal and external chain partners
✅ Shared decision making (patient participation)
✅ Collaboration with internal and external chain partners
✅ Shared decision making (patient participation)
In addition, more and more clients—such as insurers and government bodies—require HKZ certification. But the greatest benefit? It promotes a culture of continuous learning and improvement, making your organization stronger and future-proof.
Certification process at DEKRA
At DEKRA, we guide you through every step of the certification process. This process includes:
1. Process explanation – Introduction and insight into the certification requirements.
2. Quotation request, proposal & order confirmation – Transparent agreements and planning.
3. Audit planning – Preparation for the certification audit.
4. Initial certification audit (phase 1 and 2) – Evaluation of your organization based on the HKZ Care and Welfare standard.
5. Processing, reporting & review – Review of the audit report and audit results (four-eyes principle).
6. Certificate – Upon successful completion, you receive your certificate, valid for three years.
7. Follow-up audits – Annual inspections to maintain quality.
2. Quotation request, proposal & order confirmation – Transparent agreements and planning.
3. Audit planning – Preparation for the certification audit.
4. Initial certification audit (phase 1 and 2) – Evaluation of your organization based on the HKZ Care and Welfare standard.
5. Processing, reporting & review – Review of the audit report and audit results (four-eyes principle).
6. Certificate – Upon successful completion, you receive your certificate, valid for three years.
7. Follow-up audits – Annual inspections to maintain quality.
Learn more about the full process of
management system and process certification
. With DEKRA as your certification partner, you choose an expert and practical approach. Get in touch with us today and take the next step towards a strong, future-proof organization.