DEKRA Audit Netherlands
Do you want to demonstrates the quality level of your healthcare services?
DEKRA Audit Netherlands
Do you want to demonstrates the quality level of your healthcare services?
HKZ certification
Make good care demonstrable with a HKZ certification
Due to cutbacks, administrative burdens, transitions and changing regulations, the healthcare sector is constantly changing. In this dynamic landscape, an HKZ certification shows that you put the quality of your services on the first place.
Practical HKZ certification tailored to your organization
HKZ (Harmonization Quality Assessment in the Health Sector) offers the necessary structure to continue focusing on quality within your organization in times of change. DEKRA has an agreement with the Dutch standardization institute NEN for HKZ, and is recognized by the Accreditation Council for certification against HKZ standards. We work with you to examine which HKZ standards are applicable to your organization and whether the processes are designed adequately to meet them. Our assessment is efficient and practice-oriented: involving both managers and employees in the audit lets us clearly map out what does and does not work, and where adjustments would be desirable.
To which organizations does the HKZ standard apply?
One HKZ standard for the entire care and welfare sector
The standard
HKZ Care and Welfare
is a general quality management standard and is thus suitable for all types of organizations in the care and welfare sector. The changes in the Long-Term Care Act (Wlz) and the Social Support Act (Wmo) could have caused your care provision to change. The HKZ standard for Care and Welfare lets you demonstrate that your quality is still in order.
Learn and improve
The HKZ Healthcare and Welfare certification scheme clearly identifies any risks at the organizational and process level. This lets you identify areas for improvement quickly, rather than spending time on huge quality manuals and plans. The standard is based on the philosophy of ISO 9001, but adapted to the healthcare sector. For example, the requirements are aligned fully with current themes such as client control, collaboration with internal and external chain partners, and shared decision-making. Many clients, such as insurance companies and the government, make the HKZ certificate mandatory. But this quality test is intended mainly as a motivation towards continuous learning and improvement, which is to the benefit of every organization!
The HKZ Healthcare and Welfare certification scheme clearly identifies any risks at the organizational and process level. This lets you identify areas for improvement quickly, rather than spending time on huge quality manuals and plans. The standard is based on the philosophy of ISO 9001, but adapted to the healthcare sector. For example, the requirements are aligned fully with current themes such as client control, collaboration with internal and external chain partners, and shared decision-making. Many clients, such as insurance companies and the government, make the HKZ certificate mandatory. But this quality test is intended mainly as a motivation towards continuous learning and improvement, which is to the benefit of every organization!
People Based Auditing at HKZ Zorg en Welzijn
In our audit process we always pay attention to the human factor. They determine how they implement the processes, systems and working methods. We call our working method People Based Auditing, a standard added value to our audits for HKZ Zorg en Welzijn. Read more about People Based Auditing here ​.
In our audit process we always pay attention to the human factor. They determine how they implement the processes, systems and working methods. We call our working method People Based Auditing, a standard added value to our audits for HKZ Zorg en Welzijn. Read more about People Based Auditing here ​.
| Â | HKZ Healthcare and Welfare | HKZ Small Organizations | HKZ Industry specific |
| Accreditation body | Raad van Accreditatie (RvA) Dutch Accreditation Council | Raad van Accreditatie (RvA) Dutch Accreditation Council | Raad van Accreditatie (RvA) Dutch Accreditation Council |
| Orientation | Sector-specific schemes in Healthcare and Welfare | Dutch, specifically for practices and organizations up to 10 FTEs | Dutch |
| For which sectors? | Healthcare and Welfare | Healthcare and Welfare | Sector-specific schemes in Healthcare and Welfare |
| Certificate validity | 3 years | 3 years | 3 years |
| Audit frequency | Annually or semi-annually | Annually | Annually or semi-annually |
| Auditors | Subject matter expert in the related industries | Subject matter expert in the relevant industry | Subject matter expert in the relevant industry |
| Details | Primary requirements from the governance code. Safety culture is a common thread throughout the standard. | Primarily suitable for start-up or small organizations or practices | Generic standard that includes all basic requirements of a quality management system. |