HKZ certification
DEKRA Audit Netherlands

Do you want to demonstrates the quality level of your healthcare services?

HKZ certification

Maak goede zorg aantoonbaar met een HKZ certificering

Door bezuinigingen, administratieve lasten, transities, veranderende regelgeving en doordat de cliënt en patiënt steeds meer centraal staan, verandert de zorgsector doorlopend. In dit dynamische landschap laat een HKZ certificering zien dat u uw zorg op orde heeft.

Praktische HKZ certificering op maat voor uw organisatie

De HKZ (Harmonisatie Kwaliteitsbeoordeling in de Zorgsector) biedt de nodige structuur om binnen uw organisatie de focus op kwaliteit te houden in tijden van verandering. DEKRA heeft een overeenkomst met de NEN voor HKZ en is erkend door de Raad voor Accreditatie voor certificatie tegen de HKZ normen. Samen met u kijken wij welke normen binnen de HKZ op uw organisatie van toepassing zijn en of de processen hierop adequaat zijn ingericht. Onze beoordeling is efficiënt en praktijkgericht: door zowel managers als medewerkers in de audit te betrekken, brengen we helder in kaart wat wel en niet werkt en waar aanpassingen wenselijk zijn.

The most important information per HKZ certification

    One HKZ standard for the entire care and welfare sector

    The standard HKZ Care and Welfare is a general quality management standard and is thus suitable for all types of organizations in the care and welfare sector. The changes in the Long-Term Care Act (Wlz) and the Social Support Act (Wmo) could have caused your care provision to change. The HKZ standard for Care and Welfare lets you demonstrate that your quality is still in order.
    Learn and improve
    The HKZ Healthcare and Welfare certification scheme clearly identifies any risks at the organizational and process level. This lets you identify areas for improvement quickly, rather than spending time on huge quality manuals and plans. The standard is based on the philosophy of ISO 9001, but adapted to the healthcare sector. For example, the requirements are aligned fully with current themes such as client control, collaboration with internal and external chain partners, and shared decision-making. Many clients, such as insurance companies and the government, make the HKZ certificate mandatory. But this quality test is intended mainly as a motivation towards continuous learning and improvement, which is to the benefit of every organization!
    People Based Auditing at HKZ Zorg en Welzijn
    In our audit process we always pay attention to the human factor. They determine how they implement the processes, systems and working methods. We call our working method People Based Auditing, a standard added value to our audits for HKZ Zorg en Welzijn. Read more about People Based Auditing here ​.
    What is the difference between the various HKZ standards?
     HKZ Healthcare and WelfareHKZ Small OrganizationsHKZ Industry specific
    Accreditation bodyRaad van Accreditatie (RvA)
    Dutch Accreditation Council
    Raad van Accreditatie (RvA)
    Dutch Accreditation Council
    Raad van Accreditatie (RvA)
    Dutch Accreditation Council
    OrientationSector-specific schemes in Healthcare and WelfareDutch, specifically for practices and organizations up to 10 FTEsDutch
    For which sectors?Healthcare and WelfareHealthcare and WelfareSector-specific schemes in Healthcare and Welfare
    Certificate validity3 years3 years3 years
    Audit frequencyAnnually or semi-annuallyAnnuallyAnnually or semi-annually
    AuditorsSubject matter expert in the related industriesSubject matter expert in the relevant industrySubject matter expert in the relevant industry
    DetailsPrimary requirements from the governance code. Safety culture is a common thread throughout the standard.Primarily suitable for start-up or small organizations or practicesGeneric standard that includes all basic requirements of a quality management system.
    Why DEKRA for HKZ certificate?