DEKRA Audit Netherlands

Improve patient safety with NEN 8009 for a robust safety management system.

DEKRA Audit Netherlands

Improve patient safety with NEN 8009 for a robust safety management system.

DEKRA Audit Netherlands

Improve patient safety with NEN 8009 for a robust safety management system.

DEKRA Audit Netherlands

Improve patient safety with NEN 8009 for a robust safety management system.

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NEN 8009 certification

NEN 8009: Safety management system for optimal patient safety

NEN 8009 is the Dutch standard for safety management in hospital care and focuses specifically on preventing avoidable patient harm. The standard supports healthcare institutions in strengthening their safety culture, ensuring administrative responsibility, and demonstrating compliance with supervisory requirements. On this page, you can read about what NEN 8009 entails, how implementation works in practice, and what added value certification offers your organization.

What is NEN 8009?

NEN 8009 is the Dutch standard for safety management systems in hospital care and the successor to NTA 8009. By the end of 2023, you had to switch from your NTA 8009 certificate to NEN 8009. The purpose of NEN 8009 is to reduce avoidable harm and mortality by systematically managing patient safety. The standard is structured according to the international Harmonized Structure (HS), which is also used in ISO standards such as ISO 9001. This makes it relatively easy to integrate NEN 8009 into existing management systems. The difference lies in the focus: NEN 8009 focuses exclusively on safety.

NEN 8009 makes risks visible

In an environment where processes such as medication administration, operations, and patient transfer are risky, a structured safety management system prevents risks from only becoming apparent after an incident. The standard encourages proactive action and structural learning. That is why a safety management system consists of a risk assessment, a process for the safe reporting of incidents, a method for incident analysis, and the implementation of improvement management.

The NEN 8009 (formerly NTA 8009) certification proves that your system has been independently tested. Our auditors possess in-depth expertise in the healthcare sector and provide an independent opinion that helps you move forward.

Why DEKRA?

Experienced auditors

We only deploy auditors who have extensive experience in the healthcare sector.

Trained in patient safety

All DEKRA auditors have received specific training for patient safety management.

Decades of experience

We have been active in the healthcare sector since 1996.

Ready to start your NEN 8009 certification process?

Place client and patient safety at the center of your healthcare organization

Our account managers will support you during the quotation process and provide you with all the necessary information about the process. The audit itself is carried out by our auditors, possibly in collaboration with an assessor. Are you looking for a tailor-made solution such as medication safety or safety culture? Read more about our Assessment Services here. We are happy to work with you on specific themes within your organization.

Do you have a question? Get in touch with one of our experts