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Certifications for (Pharmacy-based) GP practices

Certify the demonstrable quality in your practice

In your (pharmacy) GP practice, you deal with patients on a daily basis. Patients are increasingly becoming the focus of healthcare. Due to the increasing control that patients have over their choice of healthcare provider, it is important to be able to demonstrate measurable data on quality and safety. An independent assessment allows you to show patients that quality is paramount in your practice.

Certification demonstrates that your practice meets high standards in terms of care, organization, and patient safety. For you as a healthcare professional, it offers a clear and structured approach to improving and safeguarding care. This not only contributes to better care outcomes for your patients, but also to more efficient and smoother practice management.

The added value of an external audit

Every practice is obliged to provide responsible, effective, and safe care and to demonstrate this. An external audit shows that an independent organization has determined that your practice meets high quality and safety standards. During the certification process, the Plan-Do-Check-Act quality cycle is applied. This approach ensures that quality improvement is always a priority. A quality management system systematically monitors, controls, and improves care, so that you are constantly working to improve the quality of your care.

Reducing risks with a management system

Every organization faces risks. It is important for you to consider these risks, because they affect the well-being of your patients. It is therefore essential to actively work on quality and safety in order to manage these risks. Our audits follow a structured approach, focusing on a good balance between theory and practice. Certification emphasizes the implementation of the management system within your practice. Our auditors involve employees at all levels, so that everyone plays a role in monitoring quality. This people-oriented approach, which we call People Based Auditing, ensures that your team feels responsible and contributes collectively to the success of your practice.

Why DEKRA?

100 years of experience

DEKRA has been working on testing safety and quality for over 100 years. With our many years of experience and wide range of services, DEKRA is a leading certification body in healthcare.

Expertise

Our auditors are our experts. All our healthcare auditors have experience in the healthcare sector. When you work with us, you always work with the same contact persons and the same auditor for several years.

Recognition

General practitioner trainers in the Netherlands and health insurers recognize the DEKRA quality certificate for general practices. We are accredited by the Dutch Accreditation Council. With a certificate from DEKRA, you are assured of an expert, independent, and reliable assessment.

Visitation process

If you are certified, you do not need to participate in the assessment process that has been mandatory for the re-registration of general practitioners since 2016. The patient consultation (part of the process) is also part of the certification. For the certification, you can earn accreditation points that are registered in GAIA.

Certify your practice in 5 steps

Before your practice starts the certification process, thorough preparation is required. DEKRA assesses your system independently. If you need advice, you can contact one of the consultants affiliated with the DEKRA partner network.

Are you, like many practices before you, ready to go through the certification process? At DEKRA, we work with the step-by-step plan below.

Step 1: Orientation