Contact DEKRA Claims & Expertise

Didn't find the information you are looking for on our website? Our team at DEKRA would love to help you out. Through the form that you can find at the bottom of the page we will make sure your question reaches the right person.

Contact information by department

The DEKRA Automotive team is happy to assist you with:
  • Damage assessment and inspection of passenger cars, heavy equipment, two-wheelers, motorcycles, classic cars, caravans, and motorhomes, among other things.
  • The assessment of technical damage, the handling of business interruption claims, and the supervision of repairs and maintenance.
  • Vehicle stickers, inspections, tests, and appraisals. Want to know more? Visit our webshop here.
  • Non-accredited audits in the field of quality and process.
  • Vehicle management services for smart fleet operations covering the entire B2B lifecycle of a (used) car.
Contact details

DEKRA ASA Legal Assist

ASA provides legal assistance to victims, companies, fleet managers, and policyholders of legal expenses insurers who are faced with material damage and/or personal injury. ASA also handles fire and transport recourse for insurers, brokers and uninsured parties.
Contact details

DEKRA Claims Services

The DEKRA Claims Services team is happy to assist you with:
  • Handling material damage and personal injury claims, both nationally and internationally
  • Expert assessment of policy coverage, liability, and the extent of the damage
  • Support in the claims process, from intake to settlement
  • Recovery investigation and recovery proceedings for recoverable damages
  • Customized reporting and advice for insurers, leasing companies, and other stakeholders
  • Transparent communication and efficient file handling
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DEKRA Experts

Independent damage assessment and advice in the areas of Property, Liability/Technical Insurance, and Marine. Advice and guidance on damage claims, risk inspections and damage prevention.
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DEKRA Investigations

The DEKRA investigations department deals with: corporate investigations, fact-finding investigations, investigations into liability, accident analysis, technical fire investigations, personal injury investigations, liability and recourse investigations and the tracing of goods.
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DEKRA Personal Injury

The specialized unit DEKRA Personal Injury focuses on handling personal injury claims (injury and death claims).
Contact details

Useful links

Want to know more about the locations and contact details of our Claims & Expertise offices? Or discover all locations related to all of our other services?

Complaints Claims & Expertise

For a complaint or appeal, please refer to the complaint form.

Contact form

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