CSR Performance Ladder certificate
The CSR Performance Ladder provides insight into what you are doing in the area of sustainable business. Read here why DEKRA can provide this certification for you.
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Finance and Insurance
Independent expertise for reliable decisions and effective risk management
Financial services providers and insurers operate in a highly regulated environment. Digitalisation, cybersecurity risks, complex claims, outsourcing, and growing expectations regarding transparency and sustainability make reliable processes and objective information increasingly important.
DEKRA supports insurers, financial services providers, and other business organisations through independent audits, certification, claims management, loss adjusting, investigations, and vehicle expertise. Our specialists provide objective information that enables organisations to manage risks, handle claims with due care, and demonstrate that their processes and management systems meet relevant requirements.
Featured services for finance and insurance
- Claims management
DEKRA manages material damage and personal injury claims from the initial notification through to final settlement. Depending on your requirements, we can manage the entire process or provide support for individual stages. - Independent loss adjusting
Our experts assess the cause, extent, and financial consequences of damage. We provide specialist expertise in areas including vehicles, property, liability, engineering insurance, personal injury, and marine claims. - Investigations and liability
DEKRA conducts independent investigations into the circumstances surrounding incidents, liability, recovery opportunities, and potential irregularities. This enables organisations to base their decisions on carefully established facts. - Audits and certification
Independent audits and certification provide insight into the effectiveness of processes and management systems. DEKRA certifies organisations in areas including quality, information security, and sustainability.
Information security
Certification of your information security demonstrates that you are dealing with (digital) data exchange and storage carefully, and guarantees the quality of your IT processes.
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ISO 14001 certification
An ISO 14001 certificate demonstrates sustainable environmental management and resource efficiency. Read more about the ISO 14001 certification process.
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Quality Management certification
Each industry has specific requirements for a quality management system. With our certification, you can be sure that your quality system meets the right standards.
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The Social Enterpise Performance Ladder (PSO)
With the Social Enterprise Performance Ladder (PSO in Dutch), you demonstrate your contribution to ‘social return’. With the PSO certificate, you can express ambitions to customers and inspire employees.
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Unique battery test for electric cars
In just 15 minutes, DEKRA's EV battery test provides quick and accurate insight into the electric vehicle's remaining battery capacity.
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DEKRA combines sector-specific knowledge with independent audits, certification, inspections, investigations, and claims expertise. This gives financial services providers and insurers reliable information with which to manage risks, handle claims efficiently, demonstrate compliance, and strengthen the confidence of customers and other stakeholders.
In addition to our services in the Netherlands, DEKRA supports financial institutions, insurers, and other organisations worldwide with independent audits, certification, inspections, assessments, and specialist expertise. Through our international network of experts, we combine knowledge of local markets and regulations with internationally recognised standards and a consistent approach.
Frequently Asked Questions
DEKRA supports insurers with services including claims management, independent loss adjusting, liability investigations, personal injury expertise, and vehicle assessments. Depending on their requirements, organisations can engage DEKRA to manage the entire claims process or provide specialist expertise for individual cases.
DEKRA conducts independent audits and certifies information security management systems, including ISO 27001. This gives organisations insight into how effectively they manage information security risks and enables them to demonstrate that appropriate processes and measures are in place.
For leasing companies, vehicle rental businesses, and fleet operators, DEKRA provides services including vehicle inspections, damage assessments, valuations, end-of-contract inspections, vehicle management, and remarketing support. These services provide objective information about a vehicle’s technical condition, value, and any damage it may have sustained.
DEKRA assesses claims, vehicles, processes, and management systems independently and on the basis of relevant standards, requirements, and facts. This helps organisations manage risks, make reliable decisions, demonstrate compliance, and build trust among customers and other stakeholders.